FAQS

Founded in 2006, BioEden are the world’s first specialist biobank to collect, assess and cryogenically store living stem cells from teeth. Our pioneering scientists are experts in their field and actively seek new therapeutic applications for tooth stem cells through partnerships with the premier researchers at some of the leading academic and medical centres throughout the world.

Our process has been proven time and time again for thousands of satisfied customers and across continents, so rest assured you are in safe hands.

And we are proud to say that on every occasion that BioEden has released a customer’s stem cell material it was deemed of use by the treating physician.

So, if you have any questions at all about our service, and would like to know more, please contact one of our trained representatives by clicking here

The very first step for a parent with a child aged 5 or over is to purchase a BioEden tooth collection kit.  This ensures you are prepared to send us the very next tooth

To order your BioEden tooth collection kit click here.

The BioEden process is as easy as 1-2-3. Watch our short video:

BioEden’s mission is to make personalised stem cell therapy an affordable reality for all.

After you have purchased you tooth collection kit, the cost of the service is made up of both the process and storage. We offer three different options, something for everyone. We also offer payment instalments on all the options making the service as affordable as we can.

Our pricing plans can be found and purchased on our website by clicking here.  Alternatively, if you would like to discuss one of our flexible instalment plans you can arrange to speak to one of our trained advisors by clicking here.

BioEden is regulated by the relevant supervisory agency of each country we operate in. In the UK this is the Human Tissue Authority (HTA) and the Food and Drug Administration (FDA) in the US. We comply with all regulatory, safety and data requirements that ensure the quality and safety of your material and data privacy.

Our laboratory is within a high protection building with 24 hour security personnel. As soon as we receive your tooth cell storage order, we allocate you with a unique customer reference number also featuring your child’s name and date of birth.

Once samples are processed they are placed within our secure storage facility. The limited number of employees with storage access are highly trained and only selected individuals have access to customer samples.  The building, room and physical storage container all have further security and restricted access.  We also store your material in two separate locations to minimize the possible damage from natural disasters.

The material we store is kept in the vapor phase of liquid nitrogen.  This maintains the material at -196°C at all times and does not depend on electricity.  A power cut or interruption of electricity supply would therefore not affectthe safety or quality of the stored material.

Finally all customer data is securely protected and no details are ever released without the owner’s permission.

BioEden has been operating successfully since 2006. We operate in 20 countries and have banked customer stem cells from over 60 countries worldwide.

Yes, you can. When you apply for BioEden membership, you will be offered the opportunity to consent to donate any excess tooth cells. BioEden will provide these cells to leading academic and clinical research centres to help further the progression of this technology to useful clinical applications. BioEden will only provide cells to researchers that have full ethical approval for their research.

Any cells offered will be donated in accordance with strict regulatory guidelines and anonymity of the donor will be strictly assured at all times. Donation of cells is an entirely opt in service. If you choose not to give consent to donate, BioEden will simply store all the cells for your child.

In order to provide our service BioEden must obtain a licence from the regulators. A consideration of this licence are protocols that ensure safe keeping of cells should BioEden stop trading. BioEden have a third-party agreement with an independent storage facility which ensures that even in the event BioEden were to cease trading, this third party will provide on-going storage. Your child’s stem cells would therefore be protected and still available for you to access.

To date there have been 20 customer samples released from our stem cell bank for the use in therapy.  The conditions which have been treated using our material include: Type 1 diabetes, Type 2 diabetes, clef pallet reconstruction, autism, cerebral palsy and knee regeneration.

On every occasion the material released was deemed of use by the treating physician.

There has never been a severe or adverse reaction associated with the use of BioEden produced material.

The BioEden process guarantees that any cells stored will be functional, viable and certified for use.

Whilst BioEden cannot offer medical advice and will always defer to the judgment of the customer’s physician, on a specific course of treatment, we have always offered scientific advice on the usefulness of the cells to treat a given condition in order to assist the customer with their decision.

We are proud to say that on every occasion that BioEden has been requested to release a customer’s cells for therapeutic use the material released was deemed of use by the treating physician.

Currently BioEden operate under licence that the intended use of material is Autologous. We are unable today therefore to release the cells to anyone else. Scientifically there is a possibility cells could be of use to others. A request for use of material for someone else would therefore need to be reviewed by BioEden and the regulators on a case by case basis.

BioEden do not directly provide stem cell therapy.

However, we have been asked this question a number of times and therefore we are working on a Guidance to Stem Cell Therapy document. This will provide guidance on regulated and ethical stem cell therapy providers on a global basis.

In addition, we currently offer scientific advice on the usefulness of the cells to treat a given condition in order to assist the customer with their decision.