FAQs

Getting Started
Depending on the age of the donor we have two options: For children aged over 5 or adults sending an extracted tooth, the first step is to purchase a tooth collection kit. This can be done on line or by calling our office. One of our team will then be in touch either way and answer all your questions/explain the process For children under 5 yet to loose a tooth we have an Access Membership. A membership scheme that allows you to significantly reduce future fees of the service by joining early.
As soon as you’ve become a member with BioEden, we’ll send you a collection kit containing all the instructions and information you’ll need to help preserve the tooth cells.
See our pricing page for our storage options.

Tooth Collection
As soon as you’ve become a member with BioEden, we’ll send you a collection kit containing all the instructions and information you’ll need to help preserve the tooth cells.
The collection pack we send you once you’ve enrolled contains instructions on how to send us the tooth.
You can request an information pack from the top of this page.

Storage and Retrieval
Once extracted from the tooth pulp and tested for viability, the cells are stored at -196.5 degrees centigrade.
Our laboratory is within a high protection building with 24 hour security personnel and limited access. As soon as we receive your tooth cell storage order, we allocate you with a unique customer reference number also featuring your child’s name and date of birth.
Your tooth cell samples are stored for as long as you maintain your contract with us.
When you apply for BioEden membership, you will be offered the opportunity to consent to donate any excess tooth cells. BioEden will provide these cells to leading academic and clinical research centres to help further the progression of this technology to useful clinical applications. BioEden will only provide cells to researchers that have full ethical approval for their research and will be guided by our Advisory team as to the most appropriate research to support. The cells will be donated in accordance with strict regulatory guidelines and anonymity of the donor will be strictly assured at all times. Donation of cells is an entirely opt in service. If you choose not to give consent to donate, BioEden will simply store the cells for your child.
You will need to complete a form to request the cells and a second form will be required from the consignee (person/centre receiving the cells). The consignee will be responsible for collecting the cells.
We reserve the right to remove the cells from storage.
We store the cells on the registered child’s behalf, and we continue to do so for as long as you maintain your contract with us.
Step 1 – Tooth Collection Join now, and we will send you a tooth collection kit. The tooth collection kit includes easy to follow instructions. Please read these prior to the tooth falling out or being extracted. The time immediately after the tooth has fallen out or has been extracted is critical. Carefully following the instructions, the tooth must be placed and packaged in the collection box provided. You then contact us, and we arrange for the kit to be shipped and received at the BioEden laboratory within 48 hours to maximise chances of a successful isolation of the valuable tooth cells. Within 7 days of the tooth falling out, please arrange a blood sample taken from your child and returned to us in the provided blood collection packaging. Step 2 – Tooth Cell Isolation When the tooth is received at the laboratory, our scientists work swiftly to collect the cellular material. Once the tooth cells are isolated, we confirm the health and viability of the cells. Step 3 – Tooth Cell Storage Once we have a guaranteed number of viable, uncontaminated tooth cells, suitable for healthy growth and future treatment, they are cryogenically stored for your family’s future. Every tooth cell batch is divided into two separate samples, then cryopreserved. Our patented process allows us to keep these valuable tooth cells stored well into the adult life of the donor. This secures the potential for the treatment of illness and disease at a time when they are needed most. We understand your continued interest in your investment, so we continually update all our customers on the latest advances in the field of stem cell research and application. We also regularly check all our processes to ensure we constantly maintain standards and operate within stringent regulatory guidelines.

BioEden Process
The BioEden process of isolating and storing cells is often achieved from a single tooth. However if the process is not successful, we will fail sample and request another tooth. There is no cost associated with additional process attempts.
BioEden were the world’s first tooth cell bank, and remain the only specialist bank in the UK. We pioneered the science of extracting cells from teeth and our simple process is unique and patented. Some companies simply store the tooth, whilst others store the dental pulp. At BioEden we go a step further, extracting the cells from the pulp before cryopreserving them. We perform annual validation to ensure our process can isolate cells from teeth that test positive for specific cell markers. Why settle for anything less than the best?
We are regulated by the Human Tissue Authority (HTA) in the UK and as such are obliged to receive a small blood sample from your child to test for HIV, Hepatitis B, Hepatitis C and Syphilis within 7 days of the tooth falling out. This is a standard blood screening and helps to further secure your child’s sample for future use.
It is required by EU and UK law that BioEden obtain and test a blood sample for each donor within 7 days of tooth donation and there can be no deviation from this time line. Any customer for which we are unable to obtain a usable serology test results within the required time will have their samples discarded and they will not be entitled to a refund.
Yes, we send you a certificate verifying your child’s tooth cells have been successfully stored.
In humans, stem cells can be found in many different parts of the body, typically bone marrow, blood and umbilical cord blood. Now baby teeth have been proven to provide an abundant source of adult stem cells with the potential to treat and cure a vast number of illnesses and diseases. Mesenchymal stem cells
. Cells with the ability to develop into a wide range tissues Chondrocytes
. Cells with the ability to generate cartilage and therefore ideal for arthritis or joint injuries Osteoblasts. 
Cells with the ability to generate bone Adipocytes. 
Cells with the ability to repair damaged cardiac tissue for example after a heart attack. They are also ideal for reconstructive surgery of the face. Bioeden Store a mixed population of cells likely to contain the above.
We will send you a letter immediately informing you that the process has been unsuccessful. If your child still has viable teeth left, we will complete the process again free as part of our service.
When you apply for BioEden membership, you will be offered the opportunity to consent to donate any excess tooth cells. BioEden will provide these cells to leading academic and clinical research centres to help further the progression of this technology to useful clinical applications. BioEden will only provide cells to researchers that have full ethical approval for their research and will be guided by our Advisory team as to the most appropriate research to support. The cells will be donated in accordance with strict regulatory guidelines and anonymity of the donor will be strictly assured at all times. Donation of cells is an entirely opt in service. If you choose not to give consent to donate, BioEden will simply store the cells for your child.
Ownership of the child’s tooth cells belongs to the parent or legal guardian until the child’s 18th birthday. Then full ownership is passed to the donor.
There are 12 usable teeth. Those are the Central Incisors; Lateral Incisors; and Canines. These are the top front six teeth and the lower front six teeth. There’ll be a diagram identifying these in your collection kit. However we accept molars if all others are already lost.
Simply place the tooth in a cup of milk in the refrigerator. If you are not yet a member, call us on 0208 4770 336 to complete your application process and provide payment in full. We will then arrange for the collection kit to be sent to you within 24 hours. If you are already a member, call us on 0208 4770 336 to find out how soon your collection kit will arrive.
If we have failed to isolate any tooth cells from your child’s tooth, and we verified there are no more viable teeth left in the child’s mouth, we will refund you in full less £250 to cover the costs of postage and packing.
We will isolate the cells from the tooth within 24 hours of receiving it. Upon a successful isolation following our stringent procedures and within Human Tissue Authority Certification guidelines, we will cryogenically store the cells under your unique customer reference number. The entire BioEden tooth cell harvesting process should take 12-21 days.

In depth
Stem cells are of significant scientific interest and the subject of an ever increasing amount of research aiming to apply stem cells as medical therapies for the regeneration of human tissue. Stem cells are specialised cells which have the ability to replicate and transform into a range of different tissue and organ specific cell types. Stem cell therapy involves the delivery of cells to augment, replace or initiate the production of essential molecules or matrix from cells that are missing or damaged due to disease, ageing or trauma. Currently, the most common forms of cell therapy include blood and platelet transfusions and bone marrow transplants. Bone marrow transplantation is a well established medical procedure successfully employed in the treatment of a variety of cancers and other serious diseases. This work was pioneered at the Fred Hutchinson Cancer Research Center from the 1950s through the 1970s and led by Dr. E. Donnall Thomas, whose work was later recognized with a Nobel Prize in Physiology or Medicine in 1990. According to the International Bone Marrow Transplant Registry, over 45,000 bone marrow and other hematopoietic (blood) stem cell transplant procedures were performed worldwide in 2002. This has led many researchers to believe that stem cells have tremendous promise in the treatment of diseases other than those currently addressed by stem cell therapies. Researchers have reported progress in the development of new therapies utilizing stem cells for the treatment of cancer, neurological, immunological, genetic, cardiac, pancreatic, liver and degenerative diseases. The success of current and emerging stem cell therapies is dependent on the presence of a rich and abundant source of stem cells. Umbilical cord blood is a source for one type of stem cell. The practice of cord blood collection has grown information about the potential therapeutic value of stem cells has become more widely known and accepted, following the first successful cord blood transplant performed in 1988. Whilst cord blood is a rich source of hematopoietic stem cells, it does not contain significant quantities of mesenchymal stem cells (MSCs). MSCs are multipotent cells (cells that can give rise to diverse cell types in response to appropriate environmental cues). They have been shown to differentiate into bone cells (osteoblasts), fat cells ( adipocytes), liver cells (hepatocytes) and cartilage cells (chondrocytes) as well as muscle cells (myocytes) and nerve cells (neurons). This means they have enormous potential for future therapeutic use.
BioEden only offers the storage of cells for 100% autologous use. An autologous cell transplant uses the patient’s own cells. Advantages over Allogeneic cell transplant includes; no immune reaction or tissue rejection of the cells, no immunosuppressive therapy needed and significantly reduced risk of transmission of communicable diseases.

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